+44 (1223) 979580 office@harkwood.co.uk Cambridge, UK
The Quadram Institute (award-winning)
Harkwood Services provided specialist AV consulting for the Quadram Institute’s new multimillion-pound state-of-the-art food and health research centre in Norwich, creating a technology infrastructure that would later win international recognition for excellence.
The Challenge
We developed comprehensive AV specifications for a cutting-edge research facility that required seamless integration between traditional teaching environments and live medical procedures. The solution needed to support both collaborative research activities and real-time medical education through live endoscopy connections.
Our Solution
We designed a sophisticated hybrid AV system combining proven technologies with innovative approaches:
Advanced Teaching Infrastructure
- Multi-join seminar spaces enabling flexible room configurations
- Professional meeting rooms supporting research collaboration
- Scalable systems designed for future expansion and adaptation
Live Medical Integration
- Real-time bi-directional audio and video links to endoscopy treatment rooms
- High-quality transmission ensuring clinical detail preservation for medical teaching
- Seamless integration enabling non-intrusive observation of live procedures
Hybrid Technology Approach
- Strategic combination of traditional video switching and converged AV over IP (AVoIP)
- ZeeVee Zyper4K SDVoE platform providing exceptional flexibility and extensibility
- Future-proof architecture supporting evolving research and teaching needs
Our Role
OJEU Tender Management Our role involves guiding the Quadram Institute through the complex public procurement process, ensuring compliance, and achieving optimal technical and commercial outcomes.
System Architecture & Specification We created detailed technical specifications that balanced cutting-edge capabilities with practical operational requirements and future scalability.
Project Recognition
International Award Winner The implemented solution won the prestigious 2019 InAVation Award for Healthcare at ISE Amsterdam, competing against projects from the UK, Russia, and USA. The award was presented to the selected AV integrator, Snelling Business Systems, validating the excellence of our technical approach.
Project Significance
This award-winning project demonstrates our ability to create world-class AV solutions for complex medical research environments, combining innovative technology with proven implementation strategies to deliver internationally recognised excellence.

