+44 (1223) 979580 office@harkwood.co.uk Cambridge, UK
We design systems around how people work, not around what vendors sell
User requirements drive technology selection – not the other way around. We’ve been designing integrated AV (audiovisual) and IT (information technology) systems for over 30 years, long before “convergence” became an industry term.
We have no commercial relationships with manufacturers or installers. Your brief is the only thing shaping the specification.
New build and refurbishment
Modern AV and IT systems are technically complex and must integrate with other building services. Early involvement prevents costly changes later. We work closely with architects and construction teams so that technical requirements don’t compromise the aesthetics – the best systems are the ones you barely notice.
Procurement support
Complex systems require complex tenders. We help you evaluate responses so you’re comparing like with like — a low bid doesn’t always deliver what you need. Many system integrators refer clients to independent consultants before bidding; this creates a fair competition and keeps your requirements at the centre of the specification.
What We Do
- Design AV and IT systems for new builds and refurbishments
- Write performance specifications
- Prepare tender documentation
- Monitor implementations for compliance
- Document user requirements
- Review existing or proposed systems
- Manage procurement
Independence
Not all consultancies operate this way. These are commitments, not policies — they’re the reason independent consultancy is worth it.
No financial conflicts
We don’t accept referral fees, commissions, or incentives from manufacturers or installers.
No commercial ties
No directorships, ownership stakes, or subcontracting relationships with any AV manufacturer or system integrator.
Incentives refused and disclosed
If a supplier offers us an incentive during a tender, we refuse it and tell you immediately.
All suppliers on equal terms
No preferred vendor lists. No exclusions based on past performance. Businesses evolve.
Technology neutral
Your requirements determine the technology. We have no allegiances to specific brands or platforms.
Full transparency
When manufacturers or integrators contract us directly for technical support, we disclose those relationships to our consultancy clients.
Not all consultancies operate this way.
If you’re planning a new build, refurbishment, or procurement and want independent advice, we’re happy to discuss scope before any commitment is made.

